SHIPPING & DELIVERY


Shipping Charges



Halmira Tea provides free delivery on all orders.

Any Hidden Charges



There are no hidden or extra costs or additional charges on your order. The amount you see is the total amount you pay while Checking out.

We deliver



Halmira Tea delivers fresh single origin tea anywhere in India. We will deliver your order to any of the metro cities, any town or any remote area across India.

Packaging



The tea comes to you sealed in the original Halmira packaging. It is tightly & neatly packaged to avoid any kind of damage while in transit.

Order will ship out



Orders will ship out within 24 hours. If the next day is a holiday, then your order will ship out the next working day

Estimated Time of Delivery



Please ensure that the product is in stock while placing the order. For any city & large town, your order will be delivered to you within 2 to 4 business days. For any smaller towns & remote areas, it will reach you with 4 to 7 business days.

Delivery of product will be done-



Leading Courier companies of India do the delivery for us. We are tied up with the topmost logistic companies to ensure that you receive your package on time & in perfect condition.

Tracking of Package



Once your order ships out, you will receive an email with the name of the courier company and the tracking number of your consignment. In case you do not receive a mail from us within 24hrs of placing your order please check your spam folder or you can call our Customer Service number +91 33 4026 1400 (10.30am to 6.30pm) & we will be happy to help you.

If package arrives defective



DO NOT ACCEPT your order from the courier company if the package seal is open on arrival. This will be considered as “Package damaged in Transit” & you will be sent a fresh piece. Call our customer service at +91 33 4026 1400 10.30am to 6.30pm) or email us at wecare@halmiratea.com immediately & we will process a replacement of the same for you. For more information, check out our Return Policy.

Unavailable while Delivery



Anybody available at the mentioned at the time of delivery can receive the package. If the house is locked, then our delivery, partners will attempt to deliver the package thrice before it is returned to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.